GHG Accounting - Scopes 1 and 2
This category is for FAQs and troubleshooting on Tracera's GHG accounting modules, specifically the Scopes 1 + 2 portal.
FAQs
- Can I upload supplier-specific emission factors?
- What is the Column ‘AI Algorithm’ in the Document Upload Page?
- What is the Scorecards feature for?
- When is best to use PDFs vs Excel?
- Can I export my results?
- How does Tracera handle renewable energy certificates or green power purchases?
- How does Tracera automate ESG data collection across multiple systems?
- How does AI validate the accuracy of imported data?
- How can I see which emission factor was applied to individual bills?
- How can I see who and when changes were made to a bill
- What types of ESG data can be automatically capture
- Where can I see an audit log of activity conducted on the platform?
- Once I upload data, what are the next steps?
- How can I use the Dashboards to analyze my data?
- How can I check if my data is correct on the platform?
- How do I know if my data has gaps in it?
- How is data uploaded?
- How can I see the files I uploaded?
- How are metrics visualized?
- What types of Scope 1 and 2 emissions data can Tracera capture automatically?
- How do I upload an Excel document to Tracera?
- What formats are supported by the platform?
- Where can I find emission factor information?
- How do I upload a PDF document to Tracera?
- How often do I have to upload data?
- How do I sign-off or lock a dataset?
Support and Solutions
- I see duplicate rows for the same account & meter number in the "Check Missing" page. What do I do?
- What is the Column ‘AI Extraction’ in the Document Upload Page?
- How can I request improvements to AI invoice extraction accuracy?
- I received a notification when uploading data. Where can I get more information?
- I can't edit my data. What do I do?
- All my FY data is on the platform. What's next?
- I want to compare my data with other periods. Where can I do that?
- I'm having issues with uploading Excel data. What do I do?
- I uploaded data but the system flags anomalies. What do I do?
- I uploaded the wrong dataset. How can I correct this?
- My organization has a new facility that is in scope for data collection. How can I add it to the platform?
- I am a Data Validator, and I need to move the status to "Reviewed". How do I do so?
- I uploaded data. What are the next steps?
- The AI is not reading my bills properly. What do I do?
- I need to correct data uploaded and I can't find the file. What do I do
- I accidentally deleted a document. Can I restore it?
- I have gaps in my data and no bills to fill it in. What can I do?